Frequently Asked Questions

Questions About SMP Tijuana

Answers about the procedure, sessions, pricing, languages, border logistics, and getting here from San Diego County.

The Procedure
What is scalp micropigmentation?

Scalp micropigmentation (SMP) is a non-surgical cosmetic procedure in which micro-dots of pigment are deposited into the scalp using a fine needle. The result creates the visual impression of a closely shaved head or adds density to thinning areas.

SMP does not grow hair. It is a cosmetic technique — results look most natural when the scalp is kept shaved or very short. Individual results vary depending on skin type, treatment area, number of sessions, and aftercare.

How many sessions will I need?

Most treatments are completed in 2–3 sessions. Sessions are spaced 7–10 days apart to allow for healing between each one. The number of sessions depends on the treatment area, the density you want to achieve, and how your skin responds. Your specialist will give you a realistic estimate at the consultation.

How long does each session take?

Each session typically takes 2–4 hours, depending on the treatment area. A hairline-only session is shorter; full-head coverage takes longer. Plan for a half-day trip from San Diego.

Is scalp micropigmentation permanent?

Results are long-lasting but not permanent. Pigment fades gradually over several years due to natural skin turnover, sun exposure, and individual biology. When fading becomes noticeable, a touch-up session can refresh the result. Individual results vary.

What can I expect after each session?

You will receive written aftercare instructions after each session. General guidelines:

  • Keep the scalp dry for several days after each session
  • Avoid direct sun on the treated area while healing
  • Do not scratch, pick, or rub the scalp during healing
  • Avoid swimming pools, saunas, and steam rooms until healed
  • Apply SPF to the scalp once healed to slow pigment fading

Following aftercare instructions directly affects how pigment settles and how long the result lasts.

Does SMP work for women?

Yes. SMP can address hair thinning in women by adding the visual impression of density along the part line or throughout the scalp. The approach and realistic expectations vary by individual — a free consultation will clarify what is achievable for your specific situation.

Pricing & Booking
How much does SMP cost at SMP Tijuana?

Scalp micropigmentation starts at $699 USD. The final price depends on the treatment area (full head, crown only, hairline design, scar camouflage) and is confirmed at your free consultation — before any session begins. USD is accepted.

How do I book? Is there a deposit?

Contact us on WhatsApp at +52 664 219 0802. We'll arrange a free consultation — by WhatsApp or in person at the clinic. If you'd like to proceed, we'll schedule your first session. All appointments are by appointment only. Deposit and payment details are confirmed at the consultation.

Languages & Team
Do you speak English?

Yes — the entire team at SMP Tijuana is bilingual in English and Spanish. All consultations, sessions, and follow-up communication can be handled in English.

Who performs the treatment?

All sessions are performed by Master Estefany Ruiz, who holds 7 international certifications in scalp micropigmentation and advanced pigmentation techniques. Learn more about her background.

Getting Here from San Diego
How do I get to the clinic from San Diego?

Drive or take transit to San Ysidro, cross the border at the San Ysidro Port of Entry, and take a rideshare (Uber or local app) to New City Medical Plaza — approximately 5 minutes from the crossing, roughly $3–5 USD.

Border wait times vary significantly. Always check current times at cbp.gov or the CBP One app before you leave. For a full guide, see our San Diego client travel guide.

What documents do I need to cross the border?

US citizens need a valid US passport book or passport card to re-enter the United States from Mexico by land. A REAL ID-compliant driver's license is not sufficient for land re-entry. Border crossing requirements can change — always verify current requirements at cbp.gov before your trip.

Where exactly is the clinic?

New City Medical Plaza, Paseo del Centenario 9580, Interior 708, Piso 7, Tijuana, Baja California, Mexico 22010. Get directions on Google Maps.

Hours: Monday–Friday 9:00–18:00. Saturday 10:00–16:00. Sunday closed. By appointment only.

Still Have Questions?

Message us on WhatsApp. We respond in English or Spanish, usually within the hour during business hours.

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